If your illness prevents you from attending the surgery, a home visit can be arranged by telephoning the surgery before 10.30am. Urgent calls will be referred to the duty doctor. You may be advised that the doctor will telephone you to discuss your need for a home visit. Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the practice.
Home visits are usually carried out by a GP from the surgery between 2-4pm, athough this time may vary. In the case that a GP may not be able to attend for the booked home visit, the surgery will do a referral to the Rapid Response Team, which will mean a registered Doctor or Nurse visiting who do not work at the surgery.