SURGERY ANNOUNCEMENT
The surgery currently remains open. If you are in need of care or support, your surgery team are here to help but it is important to understand that we are currently in high demand as is the NHS in general, the team at the surgery are working extremely hard to continue to help and support our patients.
Appointments will be available with GP’s via telephone, video or face to face as per patients request. Nurse’s appointments will remain the same.
PLEASE REMEMBER appointments with GP’s are 10-12 minutes long which means it can be difficult to discuss more than one problem.
IMPORTANT: We will continue to enforce the rule of wearing face masks whilst on the premises. This means when you come for an appointment or if you are visiting the reception desk to collect, paperwork, prescriptions etc. A face mask MUST be worn at all times.
PLEASE REMEMBER:
YOU MUST WEAR A FACE MASK ON THE SURGERY PREMISES AT ALL TIMES AND BE CONSIDERATE TO OTHERS.
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Face coverings when using NHS services
All patients and visitors to NHS services must wear a face covering at all times. This includes hospitals, community clinics and GP services. Evidence has confirmed that face coverings can help reduce the risk of transmission if you are suffering from coronavirus, but not showing symptoms.
The government has set out advice for people on how to make their own face coverings easily at home, using scarves or other textile items. These face coverings should cover the mouth and nose, whilst allowing the wearer to breathe comfortably and can be as simple as a scarf or bandanna that ties behind the head to give a snug fit.
Please wash your hands or use hand sanitiser before putting on a face covering and after taking it off. Please avoid touching your face covering whilst wearing it to avoid transmission of the virus.
Here is the link on how to make your own face covering https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering |
AS PART OF THE CONTINGENCY MEASURES WE ARE TAKING, APPOINTMENT BOOKING VIA PATIENT ACCESS HAS BEEN SUSPENDED UNTIL FURTHER NOTICE.
The NHS 111 telephone line is experiencing a high volume of calls and have set up a web page to give advice.
If you are concerned that you may have symptoms of coronavirus or come into contact with someone who has, please access www.nhs.uk/conditions/coronavirus-covid-19/ to find out the action you should take.
Online booking of appointments has been suspended on advice from NHS England. This is because we need to triage all appointments to mitigate the risks associated with potentially infected patients attending the Practice.
To book an appointment please telephone the surgery.
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If you would like to request a repeat medication please send an email to broccg.wickhamparkprescriptions@nhs.net
Please include your name, date of birth, name of medication requesting and the name of your nominated pharmacy where you would like to collect your medication from.
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The practice provides full maternity care, child health care, family planning, minor surgery, cervical smears, routine immunisation and immunisation for foreign travel.
This is a training practice and medical students visit the practice regularly. You will always be asked if you have any objection to them being present during consultation.
You may consult any of the doctors. Appointments can be made by calling at the surgery or telephoning the receptionist.
We are encouraging patients to give their views about how the practice is doing. We would like to be able to find out the opinions of as many patients as possible. We would also like to keep you up to date with plans for and changes to the practice. Add this site to your favourites to keep in touch with us.
Please let us know your views on the practice at:
My Health London
NHS UK
or by completing the friends and family test form on paper at the surgery or electronically Electronic Friends & Family Test
Disabled Access
Our clinical services together with patient toilet facilities are located on the ground floor and accessible to wheelchair users however, users of very large wheelchairs may require special provision. There is a loop hearing facility available on request for patients who are hard of hearing.
We hope to be able to move to purpose built accommodation in the near future to enable us to provide better facilities for disabled patients.
Primary Medical Services
Details of Primary Medical services may be obtained from:
NHS Bromley Clinical Commissioning Group
Beckenham Beacon
379-397 Croydon Road
Beckenham BR3 3QL
Tel: 01689 866544