Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

• using the GP online system: Patient Access
• using your NHS account (through the NHS website or in the NHS App)

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• fill out a request sheet in reception
• post a written note through our prescription letterbox at the front of the surgery
• email your request to selicb.wickhamparkprescriptions@nhs.net
• ask your pharmacy to request the medication for you (available at selected pharmacies only)
• bring the paper form to the surgery, Monday to Friday from 8am to 6.30pm

Please include your name, DOB and full list of medications required.

We do not take repeat prescription requests over the phone (unless it has been agreed with the doctors).

Collecting your prescription

You can usually collect your prescription from the pharmacy 48 working hours after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone our pharmacist after 9am on 020 8777 1293
• fill in our medication query form (this cannot be used to order a prescription)

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take them to a pharmacy for safe disposal. Do not put them in your household bin or flush them down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Prescriptions for over-the-counter medicines

Please help the NHS to use resources sensibly. 

• You can buy over-the-counter medicines in pharmacies, supermarkets and some high street shops.
• GPs, nurses and pharmacists will not generally give you a prescription for over-the-counter medicines.
• Your local pharmacy offers help and clinical advice to manage minor health concerns. If your symptoms suggest it’s more serious, they will help you get the care you need.

This advice is in line with national guidance from NHS England. 

Further information: https://www.nhs.uk/conditions/medicines-information

Controlled Drugs

Certain medications such as strong painkillers like Gabapentin, Tramadol and Morphine are classed under the NHS as “Controlled Drugs”.

Under NHS guidelines the surgery is not allowed to prescribe more than 28 days worth of a controlled drug at a time.

We cannot issue this prescription early in the event of loss and in most cases these can only be requested 1 week before they are due to run out.