Enhanced Access Posted or Updated on 16 Oct 2023

The surgery is working with Hayes Wick Primary Care Network to offer enhanced services providing patients access to extended hours appointments at other GP surgeries in the area. As part of this we are required to provide all patients with a privacy notice of how their data will be used by these services.

Primary Care Networks (PCNs) are a key part of the NHS Long Term Plan, with all general practices being required to be in a network. This practice is part of the Hayes Wick Primary Care Network.

Hayes Wick Primary Care Network is made up of a number GP Practices and was created to work collaboratively to ensure the health care system within our area works effectively by sharing knowledge and resources.

The Primary Care Network provides an enhanced access service whereby telephone and face-to-face appointments are made available to the registered patients of the Hayes Wick PCN’s practices from 6.00pm to 8.00pm Monday to Friday and 9.00am to 5.00pm on Saturdays.

This service will be provided by Bromley GP Alliance. To read more about Bromley GP Alliance please visit their website: Bromley GP Alliance | Patient Centred Health Care in Bromley

To enable us to provide our Enhanced Access Service to you, Bromley GP Alliance will at times have access to your full GP record but only when providing direct care to you.

People who have access to your information will only normally have access to that which they need to fulfil their roles, for instance admin staff will normally only see your name, address, contact details, appointment history and registration details in order to book appointments, the practice nurses will normally have access to your immunisation, treatment, significant active and important past histories, your allergies and relevant recent contacts whilst the GP you see or speak to will normally have access to everything in your record.

Please use the link below to access the Enhanced Access Privacy Notice in full

Privacy Notice Enhanced Access (DOCX, 33KB)