Contact

Finding us

Wickham Park Surgery
2 Manor Road,
West Wickham,
Kent,
BR4 9PS
Details of Primary Medical services may be obtained from:

NHS South East London Integrated Care Board

Email: contactus@selondonics.nhs.uk

Telephone number: 020 8176 5330

Postal address: South East London Integrated Care System, PO BOX 64529, London, SE1P 5LX 
Opening Hours
Monday 8:00 am – 6:30 pm
Tuesday 8:00 am – 6:30 pm
Wednesday 8:00 am – 6:30 pm
Thursday 8:00 am – 6:30 pm
Friday 8:00 am – 6:30 pm
Saturday Closed
Sunday Closed
Ringing the surgery is one of the most popular ways to make an appointment, however at peak times the telephone lines can be very busy.

If your need is non-urgent, please consider ringing at another time of the day, or you may wish to use an online form to get in touch.

Do not use an online form if your medical problem is urgent. Call the practice or visit www.111.nhs.uk.
If you or someone else is seriously ill, and their life is in danger, call 999.

You can see the busiest times of day on the telephone lines in the graph below. Try calling at the green times of day, if your need is not urgent.

The surgery is also usually busier at the start of the week. You may prefer to call later in the week instead.

Graph showing the busiest times to call the surgery, full text below

– Text from above image:
Graph showing the busiest times to call the surgery, with 8am being the busiest followed by 2pm, 10am and, 4pm, with 12pm and 6pm being the quietest times.
Our clinical services together with patient toilet facilities are located on the ground floor and accessible to wheelchair users however, users of very large wheelchairs may require special provision.

There is a loop hearing facility available on request for patients who are hard of hearing.

There is step free access to the practice via the main entrance.

Accessible Information Standard information
Parking
On-street parking is available on Manor Road which is within walking distance of the practice entrance. There are some restrictions on parking near to the practice.

Public Transport
The practice is located close to public transport routes including 119 bus route and West Wickham train station. Further information on bus times can be found on Plan a journey – Transport for London (tfl.gov.uk) and train times on National Rail Enquiries – Official source for UK train times and timetables
Patient toilet facilities, including disabled access, are available in the Practice. These are located on the ground floor near the waiting room. Baby changing facilities are also available.

Out of Hours & Extended Access

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Urgent Care Centres
– Princess Royal University Hospital, Farnborough Common: 01689 863000
– Parkway Health Centre, Parkway, New Addington: 01689 808810
– Edridge Road Walk-In Centre, 2 Edridge Road, Croydon: 020 3040 0800

Minor Injuries Units
For patients with less serious injuries, such as sprains, cuts and grazes. The waiting times are usually much shorter than those in A&E. You do not need an appointment to visit a Minor Injuries Unit. Locally these are located at: Beckenham Beacon & Parkway Health Centre.

Accident & Emergency Departments
– Princess Royal University Hospital, Farnborough

Telephone: 01689 863000
Croydon University Hospital, Croydon
Telephone: 020 8401 3000
For specialist children’s emergencies: University Hospital, Lewisham
Telephone: 020 8333 3000
For Eye emergencies: Queen Mary’s Hospital, Sidcup
Telephone: 020 8302 2678

Urgent Dental Services
For pain relief, minor dental trauma and bleeding following extraction. For help finding your nearest dentist call 020 8776 3830 or text SMILE to 64746. For out of hours emergencies call 020 8776 3685.
The Practice is open between 8am to 6.30pm, and is closed on weekends and bank holidays. You can still see a member of the practice team up to 8.00pm on a weekday or from 9.00am to 5.00pm on a Saturday using the Enhanced Access service.

Please use the right service when you are ill. Only visit the A&E department in a critical or life-threatening situation.

Extended hours appointments can be booked for the weekend or late evenings offered through the Bromley GP Alliance service. To book a weekend or evening appointment please contact reception who will book this for you.

Appointments are bookable as telephone or face to face appointments.

Appointments are limited and are not guaranteed.

Face to face appointments are held in the following locations:
– Weekdays:
Beckenham Clinic, 14 The Crescent, Beckenham, BR3 1DU
– Weekends:
Addington Road Surgery, 77 Addington Road, London, BR4 9BG

This is a bookable service not a walk in service – please book your appointment via reception. If you do turn up without an appointment you will be turned away.